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IT Services

Welcome to Remedy@Manchester

 Remedy Online
  • Remedy online is the new web based application for incident and problem management for the University.
  • This new service will offer web access to the new ITS:Servicedesk schema, the new management reporting system and leave booking.
  • For more information please email: remedy@manchester.ac.uk
  • To use Remedy Online, click the following link: Remedy Online

 Remedy Desktop Client
  • Download and install the latest MS Windows Remedy client software (version 7.5): Remedy Desktop Client
  • This desktop client software is installed on your computer, allowing you to access Remedy without a browser.
  • The application runs on all modern versions of Microsoft Windows only.
  • To use the desktop client from outside the University, you must connect via the University VPN.
  • Details about the VPN can be found here
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